EdinburgRecruiter Since 2001
the smart solution for Edinburg jobs

Customer Service Rep (Call Center) (Edinburg,TX)

Company: Teleperformance
Location: Edinburg
Posted on: July 5, 2019

Job Description:

Customer Service Rep (Call Center) (Edinburg,TX) Position Description Are you a student and need a part time shift? Do you love bonus incentives? How about a raise within your first 5 weeks?We are happy to announce our new and increased wages with part time shifts available. Get your first increase within your first 5 weeks of employment! Shift differentials also available! Join our fun, family-like atmosphere at our state of the art location centrally located to many dining options. We have an onsite cafe, great pay, awesome bonus incentives and opportunity for career advancement. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.We are a team of 300,000 + passionate employees. Located in 80 counties with 400+ facilities and 218,000 workstations.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place. Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your ResponsibilitiesProvide front line, first level, technical assistance for consumersSupporting Client specific high speed internet services delivering an exceptional customer experienceResolve technical problems, within a fast paced, customer facing environmentTroubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.Demonstrate advanced product knowledge and he ability to solve customer issues.Resolve customer issues on the first call as frequently as possible.Open and manage trouble ticket system for user issues, Data Network, OS issues.Be patient, courteous and friendly with customers at all times.Demonstrate a positive attitude.Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.Adhere to all work schedule assignments.Abide by and support management directives and adhere to all Teleperformance policies.What We're Looking forMust be at least 18 years of age.Must have high school diploma or equivalent.6mths to 1 year of technical support and network service experience in a related field preferred but not required.Familiarity with internet services and functionalityFamiliarity with personal computers, operating systems, software, and computer terminology requiredTechnical/Community College Education is a plus (not required)Must have strong understanding of Communication (Data) networking components, PC Hardware/Software and Operating Systems.Must be able to pass a federal background check and pre-employment drug screenClear speaking voiceKnowledge of Microsoft Office products - Excel, Access and Word.Excellent verbal and written communication skills.Ability to work independently and multi-task.PT shifts must be able to complete FT trainingBeing One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer We are located at : 1701 S Closner Blvd., Edinburg TX 78539Associated topics: agente de servicio al cliente, coordinator, customer care associate, customer care representative, customer service associate, intern, internship, representante de servicio al cliente, representative, service

Keywords: Teleperformance, Edinburg , Customer Service Rep (Call Center) (Edinburg,TX), Sales , Edinburg, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Rapid Response Agent
Description: Primary/Essential Duties and Key Responsibilities: Provide in-depth support via phone, email or remote session Troubleshoot payroll and software issues from our clients partners and guiding users through (more...)
Company: Mommy Jobs Online
Location: Mcallen
Posted on: 07/16/2019

AVON Independent Sales Representative- Work from Home/ Start your Glam Gig
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: Mcallen
Posted on: 07/17/2019

Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Edinburg
Posted on: 07/17/2019


Live Chat Agent
Description: Live Chat Agent Were a close team with big ambitions World class training Youll learn valuable skills and fascinating knowledge about businesses and industries youve not come across before. Youll learn (more...)
Company: Mommy Jobs Oline
Location: Brownsville
Posted on: 07/17/2019

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Pharr
Posted on: 07/17/2019

Call Center Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Pharr
Posted on: 07/17/2019

Marketing Promotions/Sales
Description: Brownsville Elite Marketing is a retail-based promotional marketing firm looking for Marketing Representatives to work with new accounts for its Fortune 500 clients. Specializing in business mentorship, (more...)
Company: Brownsville Elite Marketing
Location: Brownsville
Posted on: 07/16/2019

Customer Service - Independent Beauty Sales Consultant
Description: Mommy Jobs Online is currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a (more...)
Company: Mommy Jobs Online
Location: Pharr
Posted on: 07/17/2019

At Home Customer Service Rep.
Description: At Home Customer Service Rep. Mommy Jobs Online is now seeking Customer Service Reps. to take incoming hotel and car rental
Company: Mommy Jobs Online
Location: Edinburg
Posted on: 07/16/2019

SUPERVISORY BORDER PATROL AGENT (ASSISTANT CHIEF PATROL AGENT)
Description: Overview Open closing dates 07/12/2019 to 07/25/2019 Service Competitive Pay scale grade GS 14 Salary 104,821 to 136,271 per year Appointment type Permanent Work schedule Full-Time Location 1 vacancy (more...)
Company: Customs and Border Protection
Location: Edinburg
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Edinburg RSS job feeds