EdinburgRecruiter Since 2001
the smart solution for Edinburg jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Edinburg
Posted on: October 20, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Edinburg , Inbound Travel Consultant, Professions , Edinburg, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


PH Team Member (Production)
Description: DescriptionWorking at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the (more...)
Company: Pizza Hut
Location: Edinburg
Posted on: 11/15/2019

Class A CDL - Team Truck Driver
Description: Team truck driver compensation is among the highest in Schneider's fleet. Earn up to 0.53 per mile starting pay as you average 5,000-6,000 miles per week and 1,100 miles per haul. In Schneider's Van (more...)
Company: Schneider
Location: Mcallen
Posted on: 11/15/2019

CDL A Truck Driver - Regional
Description: CDL-A Regional Truck Drivers Your Miles Take You Further On Regional Runs With Hub Group What's better than a high-paying career A high-paying truck driving career that gives you time
Company: Hub Group Trucking
Location: Pharr
Posted on: 11/15/2019


CDL A Truck Driver - Regional
Description: CDL-A Regional Truck Drivers Your Miles Take You Further On Regional Runs With Hub Group What's better than a high-paying career A high-paying truck driving career that gives you time
Company: Hub Group Trucking
Location: Edinburg
Posted on: 11/15/2019

Driver - Regional Truck Driver - Class A CDL
Description: In this new configuration, Schneider Regional Van Truckload drivers haul 95 no-touch freight, mostly drop-and-hook, in the central 24 states. Choose from different home time options and earn up to 0.46 (more...)
Company: Schneider National
Location: Mcallen
Posted on: 11/15/2019

CDL-A Truck Drivers - Regional
Description: CDL-A Regional Truck Drivers Your Miles Take You Further On Regional Runs With Hub Group What's better than a high-paying career A high-paying truck driving
Company: Hub Group Trucking
Location: Edinburg
Posted on: 11/15/2019

Class A CDL OTR Truck Drivers
Description: We're not just a trucking company. We're a trucker's company.As a driver with Heyl, you'll be known, hear, and valued. br You'll also be home when you need to be. br br OTR br Our truckers enjoy (more...)
Company: Confidential
Location: Edinburg
Posted on: 11/15/2019

CDL-A Truck Drivers - Regional
Description: CDL-A Regional Truck Drivers Your Miles Take You Further On Regional Runs With Hub Group What's better than a high-paying career A high-paying truck driving
Company: Hub Group Trucking
Location: Pharr
Posted on: 11/15/2019

Cell Phone Repair Technician
Description: Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You'll work inside a retail store and be the face of Asurion's in-store operations team delivering (more...)
Company: Asurion
Location: Mcallen
Posted on: 11/15/2019

CDL-A Driving Jobs - Daily & Weekly Home Time Available
Description: A position for every driver br br Benefits:-- br br br Competitive pay with no-touch freight br High-quality trucks and equipment br Great maintenance program br Stable and safety-oriented (more...)
Company: Carter Express INC
Location: Edinburg
Posted on: 11/15/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Edinburg RSS job feeds