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Entry Level IT Technician

Company: VEAE Communication Services LLC
Location: Weslaco
Posted on: November 17, 2021

Job Description:

Our staff provides technical support for issues via our help desk ticketing system, and assists all customers through telephone or email methods of communication. They install, configure and maintain computers, servers and networking equipment.About the Job:Perform desktop PC rebootsPerform desktop PC hardware checkPerform server rebootsPerform server hardware checkReplace broken server componentsRack equipment and keep data center facility cleanInventory components as they arriveTroubleshoot PC hardware and software component failuresInstall and update software packagesApply OS and software patches as instructedOther duties as assignedRequirements:Entry Level positionAbility to work in a team and take directions from supervisorsOutstanding customer service skillsExcellent verbal and written skillsExcellent attention to detail in a complex and ever-changing environmentUnderstanding of basic network conceptsUnderstanding of computer hardware including installation, troubleshooting and maintenanceAbility to lift a minimum of 50 lbBasic cabling knowledgeAbility to explain technology in an easily understood mannerJob Type: Full-timePay: $12.00 - $16.00 per hourBenefits:Professional development assistanceSchedule:Monday to FridayWeekend availabilitySupplemental Pay:Bonus payCommission payCOVID-19 considerations:Masks, face shields and hand sanitizers are available to all employeesEducation:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: Multiple Locations

Keywords: VEAE Communication Services LLC, Edinburg , Entry Level IT Technician, Professions , Weslaco, Texas

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