EdinburgRecruiter Since 2001
the smart solution for Edinburg jobs

Call Center Representative

Company: Teleperformance
Location: Edinburg
Posted on: November 9, 2019

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer?s issues. Teleperformance offers outstanding support to our team.You are the reason for this company?s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Edinburg , Call Center Representative, Other , Edinburg, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Call Center/Customer Service Representative
Description: BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Brownsville
Posted on: 11/19/2019

Customer Service Position Available
Description: BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Brownsville
Posted on: 11/19/2019

Call Center Representative
Description: BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Brownsville
Posted on: 11/19/2019


Freelance Job Promoter
Description: Freelance Job Promoter Mommy Jobs Online is now seeking Freelance Job Promoters offer the best opportunities for the perfect person that has a home office setup to work remotely. Our qualified freelance (more...)
Company: mommyjobs llc
Location: Brownsville
Posted on: 11/19/2019

Company Driver - Home Weekly - Brownsville, TX to Liberty, MO
Description: Dedicated Roughly half of our company drivers run dedicated lanes throughout the Eastern, Midwestern and Southern United States. These routes come with weekly home time and many
Company: Avidity Exchange LLC
Location: Brownsville
Posted on: 11/19/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Brownsville
Posted on: 11/19/2019

Mail Carrier
Description: Mail Carrier: br Duties and Responsibilities ul li The Mail Carrier is responsible for sorting mail of all classes in delivery sequence for the assigned area or route. li The Mail Carrier manages (more...)
Company: USPh
Location: Brownsville
Posted on: 11/19/2019

Customer Service Clerk
Description: Customer Service Clerk: br Duties and Responsibilities ul li The Customer Service Clerk is responsible for greeting customers and offering assistance in product and service selection. li The Customer (more...)
Company: USPh
Location: Brownsville
Posted on: 11/19/2019

Customer Support Representative
Description: BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Brownsville
Posted on: 11/19/2019

Sales Representative - Home Security Sales - Full Training
Description: Join DEFENDERS, the only Authorized Premier Provider for ADT home security systems. Defenders has an immediate opening for a Sales Representative in your local area to help residential homeowners select (more...)
Company: DEFENDER SECURITY
Location: Brownsville
Posted on: 11/19/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Edinburg RSS job feeds