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Customer Service Representative

Company: Security Finance
Location: Edinburg
Posted on: June 14, 2019

Job Description:

Supports the branch manager in the daily operation of the branch office. + + Provides courteous customer service + Solicits for new or renewed customer business on every contact + Receives loan payments and posts to customer accounts + Maintains cash drawer accuracy and security + Prepares and handles office deposits and maintains checkbook accuracy + Prepares and processes loan applications; closes approved loans + Performs collection activities on delinquent accounts, by both written and verbal communications + Assists with the development and training of all new personnel + Maintains compliance with company policies and procedures + Maintains accurate filing and record-keeping system + Prepares and assemble reports for remittance, and for branch record-keeping + Prompt and regular attendance is required + Bilingual in English/Spanish. + Prior experience with customer service + Basic math and money handling skills; able to count cash accurately + Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable + Valid driver's license and daily access to a reliable automobile for business use + Computer literate with ability to operate a ten-key calculator + This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Requires the ability to communicate verbally and in writing. + This position frequently operates a standard telephone. + This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs. + High school diploma or equivalent Requisition ID: 2019-4108 Street: 2260 S Business Highway 281

Keywords: Security Finance, Edinburg , Customer Service Representative, Other , Edinburg, Texas

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