Guest Service - Restaurant - West Frontage Road, Expressway 83, Alamo, TX
Company: Churchs Chicken
Location: Alamo
Posted on: March 16, 2023
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Job Description:
Reports To (Title): Restaurant General Manager Department: Field
Operations Job Summary: To serve each guest courteously, quickly
and efficiently while adhering to the procedures in the Service
Section of the Church's Operating Standards Manual (the "OSM").
Accomplishes tasks in a timely and orderly manner.Key
Duties/Responsibilities:Greets all customers with a sincere smile,
making them feel welcome through positive, pleasant, and
enthusiastic attitude.Takes and fills the customer's order within
company mandated service time.Suggestive up sell of products as
directed by management.Collects money and delivers order to
customer.Immediately attends to any customer service problem or
complaint. Notifies manager as needed.Verifies opening reading and
bank. Is accountable and responsible for all cash issued and
received at their register during their shift and all guest checks
used. Counts down drawer at end of shift to ensure
accuracy.Immediately notifies Manager in Charge of any deletions,
over-rings or equipment problems.Ensures that all product holding
times are strictly observed.Ensures products on the counter or in
the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times.Stocks
the service area with a sufficient supply of napkins, cups, lids,
etc. Maintains an adequate supply of iced tea.Performs all other
duties as assigned.Position Requirements (Education,
Qualifications, Experience):High school diploma or GED; at least 6
months of experience that is directly related to the duties and
responsibilities specified.Position Qualifications/Functional
Skills:Knowledge of all restaurant policies, practices and
operational and human resources proceduresExcellent interpersonal
skills and the ability to interact professionally with individuals
at all levels, both internally and externally.Must be able to
succeed in a fast-paced work environment.Must be able to receive
money and accurately count back change.Practices adequate security
measures in cash handling, making frequent cash drops and
maintaining a minimum amount of cash in the drawer.Basic computer
skills.Report to work timely for each scheduled shift.1. If you're
hungry for a career that's fun, fast-paced and loaded with
opportunity, then you've come to the right place. At Church's -,
we're not your typical quick service restaurant. We make real
comfort food that makes a difference in peoples' lives. And for
over 60 years, our restaurant has been a place where hard-working
people can get ahead and go on to do amazing things by serving
others.2. Church's Chicken is an equal employment opportunity
employer and makes hiring and employment decisions without regard
to race, color, religion sex, national origin, age, disability,
genetic information or any other factor prohibited by applicable
law.
Keywords: Churchs Chicken, Edinburg , Guest Service - Restaurant - West Frontage Road, Expressway 83, Alamo, TX, Other , Alamo, Texas
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