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RCCL Supervisor II

Company: Texas State Job Bank
Location: Edinburg
Posted on: January 25, 2023

Job Description:

Job/Position DescriptionThe Residential Child Care Investigations (RCCI)Supervisor, under the direction of the Residential ProgramAdministrator, performs advanced (senior level) supervisory andconsultative work by managing a unit of investigators responsible forthe investigation of allegations of abuse, neglect, and exploitation inresidential child care facilities, child placing agencies, and fosterand adoptive homes. The supervisor supports investigators who areresponsible for enforcement of the Texas Family Code, Texas HumanResource Code, and Texas Administrative Code relating to allegations ofchild abuse, neglect, and exploitation, and adherence to the Child CareInvestigations Handbook. The position must ensure that quality assurancestandards are met and best practice standards are incorporated into allaspects of the unitand#146;s work. The position work with unit staff toencourage and support each unit membersand#146; professionaldevelopment. The position interacts routinely with various TexasDepartment of Family and Protective Services (DFPS) staff, other stateagencies, operation staff, external stakeholders, legal personnel, andprovider organizations. This position works under minimal supervision,with considerable latitude for the use of initiative and independentjudgmentEssential Job FunctionsOversees day-to-day unit operations toachieve agency and program objectives and service delivery by monitoringcaseloads, consulting with staff on investigation issues, conductingunit meetings, and responding to personnel matters, such as managingtime and leave. Evaluates unit performance and makes strategic plans tomeet program objectives through use of system data reports, monthlymanagement reports, correspondence, and related materials to identifyareas of acceptable performance as well as challenges and opportunitiesfor growth. Provides oversight and direction during abuse, neglect, andexploitation investigations to ensure investigators gather pertinentevidence to establish a finding and reviews and analyzes evidence tomake casework decisions regarding investigation findings, evaluatingrisks to children in operations. (50%)Interprets and implements programpolicy, procedures, and practice, and provides technical assistance tounit staff, other agency staff, operation staff and caregivers, parents,attorneys, law enforcement, the courts, advocacy centers, externalstakeholders, and the general public. Manages and develops unit staffthrough case readings, field audits, review of performance data, monthlyconferences, creation and implementation of developmental plans,coaching and training, and performance appraisals and recommendsappropriate actions in areas in need of improvement.(30%)Consults withthe Health and Human Services Regulatory Division to ensure the safetyof children by informing them of regulatory issues noted during abuse,neglect, and exploitation investigations, making recommendations aboutpotential violations, and communicating investigation findings.(10%)Coordinates with Special Investigators and law enforcement toconduct joint investigations. (5%)Conducts presentations andparticipates in community engagement activities to inform the publicabout child care investigations. Participates in workgroups to developpolicy and other program initiatives. May testify in court proceedings.Performs other duties as assigned and required to maintain unitoperations. (5%)Registrations, Licensure Requirements orCertificationsApplicants must hhttps://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=531975Copy the URL in the preceding sentence to an Internet Explorer browserto apply to the job directly through the Texas Health and Human ServicesCareer Portal.

Keywords: Texas State Job Bank, Edinburg , RCCL Supervisor II, Other , Edinburg, Texas

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