TECHNOLOGY SUPPORT SPECIALIST II
Company: University of Texas Rio Grande Valley
Posted on: January 18, 2023
Working TitleTECHNOLOGY SUPPORT SPECIALIST II
Number of Vacancies1
DepartmentCollege of Sciences / Physics and Astronomy
Scope of Job
To advise and provide advanced consultation to computer users on
various skill levels regarding the effective use of computer
resources. Responsible for providing complex and advanced
information to faculty, staff, students, and various other groups
regarding computers and their usage.
Description of Duties
Consults with users on the use of computers and provides solutions
in resolving complex and advanced computer related problems.
Provides routine and advanced level software and hardware support
services and technical assistance services to all departments and
Installs, maintains, repairs, and provides support for computer
hardware and software.
Performs and/or coordinates the analysis, development, and testing
of systems and procedures.
Performs service calls, either on-site or by telephone, on
computers for problem solving and trouble shooting.
Performs and/or coordinates the preparation of training literature
and materials and the training or classroom lecture of staff,
faculty, and/or students.
Researches, reviews and recommends computer products, services and
trends to support user short and long term planning and
Provides responsible staff assistance to the assigned supervisor;
prepares and presents staff reports and other necessary
correspondence as required.
Installs and maintains computer networks.
Keeps up to date on new and developing technology.
Performs other duties as assigned.
General supervision from assigned supervisor.
May supervise Computer User Services Specialist I, clerical, direct
wage or work study employees.
Bachelor's Degree in Computer Science, Computer Information
Systems, or a related field or a combination of education and
experience as stated below.
One (1) year of experience in a computer related field; or
Associate's Degree in a computer related field and a minimum of
three (3) years of experience with computers and networks common to
the University; or
Equivalent work experience in performing the stated duties may be
substituted on a 1-on-1 basis.
Use of standard office equipment, use of computer hardware,
software and applications.
Preferred: Knowledge of various third party applications and
computer networking systems, their components, functions and
Needs to be able to successfully perform all required duties.
Indoor office environment.
Must be able to move between buildings to perform on site service.
Works with electronic equipment, necessitating normal caution and
safety procedures. Must be able to stoop, bend, reach, climb
ladders and stairs to install and maintain equipment and
Minimum SalaryCommensurate with Experience
Posted SalaryCommensurate with Experience
Position Available Date11/21/2022
Grant Funded PositionNo
If Yes, Provide Grant Expiration Date
Posting Detail Information
It is the policy of The University of Texas Rio Grande Valley to
promote and ensure equal employment opportunities for all
individuals without regard to race, color, national origin, sex,
age, religion, disability, sexual orientation, gender identity or
expression, genetic information or protected veteran status. In
accordance with the requirements of Title VII of the Civil Rights
Act of 1964, the Title IX of the Education Amendments of 1972,
Section 504 of the Rehabilitation Act of 1973, and the Americans
with Disabilities Act of 1990, as amended, our University is
committed to comply with all government requirements and ensures
non-discrimination in its education programs and activities,
including employment. We encourage women, minorities and
differently abled persons to apply for employment positions of
Special Instructions to Applicants
Dear Applicant, Human Resources will not be held responsible for
redacting any confidential information from the documents you
attach with your application. The confidential information includes
the following: *Date of Birth *Gender *Ethnicity/Race Please make
sure that you omit this information prior to submission. We are
advising that Human Resources will be forwarding your application
to the department as per your submission. The University of Texas
Rio Grande Valley reserves the right to discontinue accepting
applications prior to the stated close date of this position, after
meeting the posting requirement of three (3) calendar days. If you
have any questions, please do not hesitate to contact us at (956)
665-2451 and/or email@example.com.
UTRGV is a distributed location institution and working location is
subject to change based on need.
All UTRGV employees are required to have a criminal background
check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval
from the Chief Human Resources Officer.
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
+ * Are you a current UTRGV employee?
+ * Are you now, or previously, employed by The University of Texas
System or any of its institutions?
+ Yes - I currently am employed by the UT System or its
+ Yes - I have previously been employed by the UT System or its
+ No - I have never been employed by the UT System or its
+ * Please select your highest level of completed education.
+ 6th grade education
+ 10th grade education
+ High School Diploma or GED
+ Associates Degree, Technical, or Trade School
Degree/Certification or 60 Hours of College Hours
+ Bachelors Degree from an accredited university
+ Masters Degree from an accredited university
+ Ph. D. or other terminal degree from an accredited university
+ None of the above
+ * Please provide the field of study for your education:
(Open Ended Question)
+ * Please indicate the number of years of work experience you have
directly related to the position in which you are applying for:
+ Less than 1 year
+ 1 year
+ 2 years
+ 3 years
+ 4 years
+ 5 years
+ 6 years
+ 7 years
+ 8 years
+ 9 years
+ 10 years
+ Over 10 years
+ * Do you meet the minimum requirements for this position?
+ Cover Letter/Letter of Application
+ Curriculum Vitae
+ Unofficial Transcripts
+ Reference Letter 1
+ Reference Letter 2
+ Reference Letter 3
+ Certifications and Licenses
+ Training Certificates
+ Other Document
+ List of 3 References
+ Unofficial Transcripts 2
+ Unofficial Transcripts 3
+ Letter of Interest
+ Unofficial Graduate Transcripts
+ Additional Document
Keywords: University of Texas Rio Grande Valley, Edinburg , TECHNOLOGY SUPPORT SPECIALIST II, Other , Edinburg, Texas
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