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TAJ Operator

Company: Texas Riogrande Legal Aid
Location: Edinburg
Posted on: May 7, 2022

Job Description:

Job Description The TAJ Operator is expected to set the tone of professionalism for the TAJ General Line, and treats all persons with courtesy and respect, while respecting the confidentiality of all matters brought into TAJ General Line. Principal responsibilities of the TAJ Operator may include, but are not limited to, the following: Operate communication equipment or system Answers incoming calls to the main TAJ general phone line, directs and transfer calls, provide information, and takes messages when necessary; Relate or route written or verbal messages Place telephone calls or arrange conference calls as instructed Determine nature and purpose of call, obtain information from data base, and transfer the calls appropriately Maintains records or log of all phone callers, Maintains in/out board or log indicating whether staff is in or out of the office; Alerts staff when incoming calls and when someone leaves a message; Coordinating and providing logistical assistance for projects and initiatives within the TAJ project, and Other duties as assigned. Qualifications and Skills: Type minimum of 30 words per minute; Experience with Microsoft Office 365 Preference given to persons with high school degree or equivalent. Bilingual in English and Spanish. Experience providing customer and personal service. Active Listening and Service Orientation Critical thinking TRLA is an Equal Opportunity Employer. This position requires, consistent with TRLAs policy and subject to applicable law, a candidate to provide proof of complete COVID-19 vaccination prior to commencing employment. TO APPLY COMPLETE ONLINE APPLICATION AT TRLA WEBSITE. You will need to upload a cover letter, resume and 3 professional references. Company Description Founded in 1970 to represent Texas farmworkers, TRLA has grown into the nations third largest legal aid provider and the largest in Texas. TRLA provides free civil legal services to residents in 68 Southwest Texas counties, and represents migrant and seasonal farm workers throughout the state and in six other southern states. TRLA also operates public defender programs that serve at least 10 Texas counties, representing low-income and indigent people accused of felonies, misdemeanors, and juvenile crimes. TRLA serves about 23,000 clients each year. However, more than 2.6 million residents of Southwest Texas are considered eligible for TRLA services, a ratio of almost 21,000 potential clients per legal aid lawyer. As a result, thousands of low-income Texans still lack access to civil legal representation. TRLA attorneys specialize in more than 45 practice areas, including family, employment, foreclosure, bankruptcy, subsidized housing, farmworker, civil rights, and environmental law. TRLA serves its clientele through its Mercedes headquarters and branch offices throughout Southwest Texas. Its Southern Migrant Legal Services (SMLS) office in Nashville, Tenn., serves migrant farm workers in that state and five others: Kentucky, Alabama, Mississippi, Louisiana, and Arkansas. TRLA is funded principally by Legal Services Corporation, the federal agency that provides financial resources to legal aid organizations throughout the nation, and by Texas Access to Justice Foundation (TAJF), which was created by the Texas Supreme Court in 1984. TRLA receives smaller grants from a variety of federal, state and local agencies, foundations, and corporations. In addition, the Texas Task Force on Indigent Defense funds TRLA's growing public defender program. TRLA has developed other special programs that serve specific client populations: Legal Aid for Survivors of Sexual Assault (LASSA), funded by TAJF; the Texas Foster Youth Project, and Texas C-Bar, which provides legal services to small businesses and nonprofits.by Jobble

Keywords: Texas Riogrande Legal Aid, Edinburg , TAJ Operator, Other , Edinburg, Texas

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