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Call Center Representative

Company: Move It Storage
Location: Edinburg
Posted on: June 13, 2021

Job Description:

Call Center Representative:

Essential Duties and Responsibilities:

  • Politely answer inbound sales calls and provide accurate, satisfactory answers to customer inquiries or to obtain information for reservation/rental
  • Generate customer interest in the companys products or services
  • Rent units, accept payments, and collections on delinquent accounts via phone
  • Assist existing tenants by answering questions, resolving concerns, and etc.
  • Track tenant account information
  • Follow up with customers as necessary
  • Shift Hours are anywhere between Mon-Sun from 8am to 8pm.

Job Qualifications:

  • A High School diploma/GED equivalent
  • At least six months of related experience in direct sales, retail and/or customer service is required.
  • Bilingual in English and Spanish is required.
  • Exhibits good problem solving and verbal skills and can work independently.
  • Must be computer literate with standard typing skills, and able to work a 10 key.

Job Benefits:

  • Paid Time Off
  • Competitive benefits (medical, dental, vision, etc.)
  • 401(k)
  • Hourly Rate: $11-12.00/hr

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions and perform any other related duties, as assigned by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Keywords: Move It Storage, Edinburg , Call Center Representative, Other , Edinburg, Texas

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