Medical Office Specialist - Diabetes & Endocrinology
Company: Doctors Hospital at Renaissance
Posted on: June 13, 2021
Description Position at Renaissance Medical Foundation
Full-Time, DaysDHR Health POSITION SUMMARY: The Medical Office
Specialist is a key member of the Physician Practice and provides
clinical/administrative expertise to ensure all patients receive
high quality, efficient care. Team members are responsible to
answer phones, register patients, verify insurance and help with
billing using their best customer service skills. POSITION
EDUCATION/QUALIFICATIONS: High School/GED preferred Excellent
customer service skills Computer skills required with knowledge of
Microsoft Office suite Good written and verbal communication skills
required Bilingual - English/Spanish Minimum of (2) years
receptionist experience preferred. MOS certificate a plus Position
requires travel, valid license and insurance, required
RESPONSIBILITIES: Promotes the facility mission, vision and values
by effectively communicating them to others. Considers mission,
vision and values in developing services, standards and practices.
Working the reception desk, greeting and communicating with
patients and providers. Scheduling, canceling, and rescheduling
patient appointments. Reminding patients of upcoming appointments
and tracking missed appointments, no show and cancellations.
Answering multiple telephones and accurately documenting messages.
Forwarding telephone calls appropriately and following up on return
calls. Checking-in patients and properly documenting registration.
Insurance verification and verification of patient demographics.
Authorizing procedures or surgeries, as needed. Filing or
retrieving medical records and delivering to appropriate providers
or departments as needed. Filing patient and administrative files.
Copying, scanning and faxing duties. Collecting co-pays and cash
from patients, getting authorization on credit cards. Entering
charges, payments, and balancing the day in the computer. Other
duties as assigned
Keywords: Doctors Hospital at Renaissance, Edinburg , Medical Office Specialist - Diabetes & Endocrinology, Other , Edinburg, Texas
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