Inside Sales (Bilingual-Spanish)
Company: SPECTRUM
Location: Mercedes
Posted on: February 20, 2021
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Job Description:
At A Glance:
"Our agents earn hourly base pay along with lucrative commission
and incentives for a target hourly earnings of $21.83/hour or
$45,400 annually. Our top performers have potential to earn even
more."
What is the Inside Sales Representative - Retention role?
As a Retention Representative, you'll learn the art of active
listening and apply your problem-solving skills to deescalate
customer concerns. Use your way with words to engage your callers,
reinforcing the range and power of Spectrum's unique products and
their value to generate sales. Provide exceptional service by
promoting our campaigns and saving plans to customers all over the
country from one of our comfortable modern call centers.
Alleviating customer concerns and bringing them around to
value-added plans will be your specialty as you seamlessly
transition between conversation and computer billing and
requisition programs. As a diplomatic specialist, you are all about
appealing to customers with data and tact. You will even collect
commission bonuses for your qualified core upgrading efforts, which
can boost your salary to six figures.
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out.
With lots of dedicated peer and mentor support, our fully paid
training programs shape our Representatives into quick-thinking
authorities. We'll bring you up to speed on Spectrum's product
suite - and our competitors' products - in about a month, including
telephone, data, wireless, and video. As products are updated, so
are you, so you can pass that knowledge on to your customers.
With a deliberate path to success
We know that the best people to lead are those who have been down
the same road before. Most of our supervisors started as
Representatives themselves, proving that career advancement is a
very real and achievable goal. Peer-to-peer mentoring and regular
coaching sessions ensure you feel supported and have everything you
need to succeed. Get started at a Fortune 100 company and see how
far you can go!
The benefits are clear
In addition to the core benefits - industry-leading retirement
savings plans, comprehensive health care, paid training and time
off - we offer free Spectrum products and services, education
assistance, child care discounts, and a selection of other programs
to help support you and your family.
What's required to get started?
The minimum requirements for Inside Sales Representatives -
Retention are:
Education
High school diploma or equivalent
Related Work Experience - 2 years
Customer Service / Telephone sales experience
CSG billing software experience preferred
Strong sales level knowledge of complex services (Hosted Voice,
Cloud Services) is preferred
Bilingual-Spanish Preferred
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Edinburg , Inside Sales (Bilingual-Spanish), Other , Mercedes, Texas
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here to apply!
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