EdinburgRecruiter Since 2001
the smart solution for Edinburg jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Edinburg
Posted on: October 10, 2020

Job Description:

Job Description Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers * Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead * This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: * Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Edinburg , Virtual Experienced Tax Expert I, Other , Edinburg, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Travel Nurse RN - ICU - Intensive Care Unit - $1,527 per week
Description: Host Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Brownsville, Texas. Job Description amp Requirements Specialty: ICU - Intensive Care Unit Discipline: (more...)
Company: NurseFly Travel Nursing
Location: Brownsville
Posted on: 10/23/2020

Customer Service Representative
Description: Join us for our NATIONAL HIRING DAY on Wed., Oct. 28th. Register for the event and you ll be invited to our Virtual Recruiting Office where you will complete a quick test, interview and receiveSAME (more...)
Company: Teleperformance
Location: Brownsville
Posted on: 10/23/2020

Credentialed Tax Expert - CPA
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Brownsville
Posted on: 10/23/2020


Diesel Mechanic
Description: Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include (more...)
Company: Rush Enterprises
Location: Brownsville
Posted on: 10/23/2020

Sales Service Associate
Description: Job Description Tired of exhausting 'on your feet' jobs Break into a more professional
Company: Qualfon
Location: Brownsville
Posted on: 10/23/2020

Customer Service Representative - Work from Home
Description: Customer Service Representative - Work from Home - USA Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We cannot accept applications for residents (more...)
Company: TTEC
Location: Brownsville
Posted on: 10/23/2020

CDL-A Owner Op - Brownsville Home Daily
Description: Great truck insurance rates - compare ours with what you are
Company: Gulf Intermodal Services
Location: Brownsville
Posted on: 10/23/2020

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Brownsville
Posted on: 10/23/2020

Licensed Health Insurance Specialist - Performance bonus incentives, work from home
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of (more...)
Company: ASSURANCE Independent Agents
Location: Brownsville
Posted on: 10/23/2020

Travel Nurse RN - Med Surg - $1,623 per week
Description: OneStaff Medical is seeking a travel nurse RN Med Surg for a travel nursing job in Brownsville, Texas. Job Description amp Requirements Specialty: Med Surg Discipline: RN Start Date: ASAP Duration: (more...)
Company: NurseFly Travel Nursing
Location: Brownsville
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Edinburg RSS job feeds