EdinburgRecruiter Since 2001
the smart solution for Edinburg jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Edinburg
Posted on: September 11, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Edinburg , Virtual Experienced Tax Associate, Other , Edinburg, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Machinist (Starship) Temporary
Description: SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies (more...)
Company: SpaceX
Location: Brownsville
Posted on: 09/25/2020

Licensed Life Insurance Independent Contractor - Work from Home
Description: Licensed Life Insurance Independent Contractor - Work from Home br br br br We got what you want, you got what we need br br br br Are you a Licensed Insurance Agent looking for a flexible (more...)
Company: LiveOps
Location: Mcallen
Posted on: 09/25/2020

Licensed Life Insurance Independent Contractor - Work from Home
Description: Licensed Life Insurance Independent Contractor - Work from Home br br br br We got what you want, you got what we need br br br br Are you a Licensed Insurance Agent looking for a flexible (more...)
Company: LiveOps
Location: Brownsville
Posted on: 09/25/2020


Remote 3DEXPERIENCE Solutions Architect
Description: A business equipment supplier needs applicants for an opening for a Remote 3DEXPERIENCE
Company: VirtualVocations
Location: Brownsville
Posted on: 09/25/2020

Remote Licensed Life Insurance Independent Contractor
Description: Licensed Life Insurance Independent Contractor - Work from Home br br We got what you want, you got what we need br br Are you a Licensed Insurance Agent looking for a flexible opportunity One (more...)
Company: LiveOps
Location: Mcallen
Posted on: 09/25/2020

Naval Aviator
Description: ABOUTSearch for underwater threats. Deliver payloads of incredible firepower or necessary manpower. Execute strategic aerial maneuvers anywhere from the stratosphere, to mere feet above the sea. This (more...)
Company: Navy
Location: Mcallen
Posted on: 09/25/2020

Certified Medication Aide CMA
Description: Apply on Company Website Certified Medication Aide - CMA Touchstone Communities Mcallen, TX Posted 1 hour ago Apply on Company Website Alfredo Gonzalez Texas State Veterans Home Address: 301 E Yuma Ave, (more...)
Company: Touchstone Communities
Location: Mcallen
Posted on: 09/25/2020

Permanent Internal Medicine Physician in Brownsville, Texas
Description: Internal Medicine physician job in Texas : Internal Medicine Physicians Needed for Full-Time Careers with Fast Growing Post-Acute Care Practice Get Your Life Back No Call, No Nights, No Weekends Join (more...)
Company: Vohra Wound Physicians
Location: Brownsville
Posted on: 09/25/2020

Remote Licensed Life Insurance Independent Contractor
Description: Licensed Life Insurance Independent Contractor - Work from Home br br br br We got what you want, you got what we need br br br br Are you a Licensed Insurance Agent looking for a flexible (more...)
Company: LiveOps
Location: Mcallen
Posted on: 09/25/2020

OTR Team Tractor Drivers
Description: br br Travel throughout the United States and Canada. br Higher revenue on lower miles. br Welcome to Panther. br br We are looking for OTR Team Tractor Drivers company and Owner Operators (more...)
Company: Panther Premium Logistics
Location: Mcallen
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Edinburg RSS job feeds