Technology Operations Asset Management Specialist (21-22)
Company: IDEA Public Schools
Location: Weslaco
Posted on: April 9, 2021
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Job Description:
Description Position at IDEA Public Schools About IDEA Public
Schools : At IDEA Public Schools, we believe in college for ALL and
we are committed to ensuring that all our students graduate from
college. IDEA Public Schools has grown from a small school to the
fastest-growing network of tuition-free Pre-K-12 public charter
schools in the United States sending 100% of our students to
college. 50% of our students graduate from college in 6 years -
that's 8 times the national rate for students in our communities!
IDEA was founded in 2000 as a single school with 150 students in
the Rio Grande Valley. When interest exceeded building capacity, to
meet the demands, IDEA's co-founders committed to serving more
students in the Rio Grande Valley of Texas and beyond. We now serve
over 65,000 students across Texas and Louisiana. Be on the lookout
for IDEA schools opening near you-with continued growth in our
current regions an d new launches in Tampa Bay , FL (2021) , and
Jacksonville, FL (2022) ! When you choose to work at IDEA, you are
part of our IDEA Team and Family. You will work alongside team
members who set and reach ambitious goals every day, are excited to
continue to grow with IDEA, and work relentlessly to make college
for all a reality. To learn more about IDEA, check out this . About
the Rio Grande Valley: Since 2000, IDEA Public Schools has grown
from a school of 150 students in Donna, TX, to the fastest- growing
family of tuition-free, public charter schools in the United
States. In the Rio Grande Valley, we are a nucleus of four counties
(Cameron, Hidalgo, Starr and Willacy Counties) that work as one
unit to support our children academically and holistically. RGV is
home to a population of just over 1.3 million residents. Children
across the region truly benefit from IDEA's mission of college for
all, as only 1 out of 17 students currently graduate college ready.
Our mission holds true as we have over 5,000 IDEA alumni that
currently attend, or have graduated from, 300 colleges and
universities across the country. Join our passionate team of
changemakers in south Texas as we prepare to expand our home region
to 55 schools, serving over 38,000 students in 2022. Role Mission:
The Technology Operations Asset Management Specialist is
responsible for maintaining of accurate inventory record. This role
is heavily focused on directly maintaining district wide technology
inventory counts for student and staff devices. The Technology
Operation Inventory Specialist is also responsible for providing
training for the campus personnel that would be using Asset Panda,
communicate with all inventory stakeholders, and create reports
that provide visibility of campus counts.AccountabilitiesMeet
HelpDesk ticket expectations (95% HelpDesk tickets completed within
48hrs/ 40% tickets completed remotely) and improve individualized
client support by receiving feedback through helpdesk surveys and
focus groups (80% user satisfaction rating from each school).
Keywords: IDEA Public Schools, Edinburg , Technology Operations Asset Management Specialist (21-22), IT / Software / Systems , Weslaco, Texas
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