Certified Nursing Assistant- FT- Nights- Med/Surg
Company: DHR Health
Location: Edinburg
Posted on: January 22, 2023
Job Description:
POSITION SUMMARY:Assist clinical team members by performing a
variety of duties for patients within the patient focused care
system and under the direction/supervision of a registered
nurse.POSITION EDUCATION/QUALIFICATIONS:
Graduate from an accredited C.N.A or
PCT program Current CNA or P.C.T certification required. Current
BLS/CPR certification required. Willingness to be crossed trained
to other areas. Must be able to be sensitive to cultural and
bilingual issues. Good written and verbal communication skills
required. Ability to read, write and speak English required Ability
to communicate clearly and concisely with all levels of nursing,
administration, and physicians Prefer hospital experienceJOB
KNOWLEDGE/EXPERIENCE:
One (1) year continuous experience
preferred. Exhibits tact, enthusiasm, and patience. Must be
sensitive to cultural and bilingual issues. Exhibits tact,
enthusiasm, and patience. Must have excellent customer service
skills. High degree of competency/experience in general. Requires
good communication and organizational skills. Requires reasoning
ability and good independent judgment. POSITION RESPONSIBILITIES:
Promotes the facility mission, vision
and values by effectively communicating them to others. Considers
mission, vision and values in developing services, standards and
practices
Ensure that care is delivered to each
patient in accordance with their scope of practice. Takes vital
signs and is able to recognize abnormal values and report to
licensed staff in a timely manner. Supports and promotes excellence
in customer/guest relations. Assists all patients, family
members/significant others, physicians, visitors and employees in a
friendly manner Introduces self and uses caring, thoughtful words
either in person or on the telephone. Demonstrates ethical and
appropriate behavior for clinical environment to include, but not
limited to, dignity, patients rights and privacy, and the
maintenance of confidentiality of patient information. Demonstrates
caring. If unable to assist an individual in needs, offers to find
someone who can. Demonstrates proper telephone etiquette. If
transferring a telephone call, announces the caller and briefly
explains the situation before ending the transfer. Always makes eye
contact when speaking with patients, family member or significant
others, visitors, employees, etc. Knocks before entering a room or
office. Addresses all individuals courteously. Keeps voice down;
does not shout or use improper language. Responds to all inquiries
promptly and courteously. Works together in the spirit of teamwork.
Shares information so that the people who need to be aware of the
facts are informed. Uses resources in an efficient and cost
effective manner. Performs other duties as assignedCUSTOMER
SERVICE:Provides excellent customer service to all DHR customers.
All employees are required to attend the DHR C.A.R.E. program which
outlines the Customer Service Principles including: First
Impressions, Communication, Hospitality, Teamwork, Professionalism,
Service Recovery and the Golden Rule. All employees are expected to
practice theses principles at all times.LINES OF
RESPONSIBILITY:Director..Supervisor..Charge Nurse..RN..CNA
Keywords: DHR Health, Edinburg , Certified Nursing Assistant- FT- Nights- Med/Surg, Healthcare , Edinburg, Texas
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