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Network and Voice Manager (21-22)

Company: IDEA Public Schools
Location: Weslaco
Posted on: April 3, 2021

Job Description:

Position at IDEA Public Schools

About IDEA Public Schools :

At IDEA Public Schools, we believe in college for ALL and we are committed to ensuring that all our students graduate from college. IDEA Public Schools has grown from a small school to the fastest-growing network of tuition-free Pre-K-12 public charter schools in the United States sending 100% of our students to college. 50% of our students graduate from college in 6 years - that's 8 times the national rate for students in our communities!

IDEA was founded in 2000 as a single school with 150 students in the Rio Grande Valley. When interest exceeded building capacity, to meet the demands, IDEA's co-founders committed to serving more students in the Rio Grande Valley of Texas and beyond. We now serve over 65,000 students across Texas and Louisiana. Be on the lookout for IDEA schools opening near you-with continued growth in our current regions an d new launches in Tampa Bay , FL (2021) , and Jacksonville, FL (2022) !

When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.

To learn more about IDEA, check out this .

About the Rio Grande Valley:

Since 2000, IDEA Public Schools has grown from a school of 150 students in Donna, TX, to the fastest- growing family of tuition-free, public charter schools in the United States. In the Rio Grande Valley, we are a nucleus of four counties (Cameron, Hidalgo, Starr and Willacy Counties) that work as one unit to support our children academically and holistically.

RGV is home to a population of just over 1.3 million residents. Children across the region truly benefit from IDEA's mission of college for all, as only 1 out of 17 students currently graduate college ready. Our mission holds true as we have over 5,000 IDEA alumni that currently attend, or have graduated from, 300 colleges and universities across the country.

Join our passionate team of changemakers in south Texas as we prepare to expand our home region to 55 schools, serving over 38,000 students in 2022.

Role Mission: The role of the Network & Voice manager is to provide secure, robust, and reliable infrastructure with the highest level of customer service deliverable that allows key stakeholders to enrich our student's educational experience for a successful transition into college and citizenship.

Design, Implement and enforce security policies, standards, and configurations to ensure 100% BoY (beginning of year) deliverables by FDoS (first day of school) for new campuses

  • Network topology for all new campuses is designed and documented
  • Network bill of materials created for all new campuses is created
  • Work internally with other departments to provide needed services necessary to assist
  • Regularly evaluate and manage resources needed to balance the changing needs and deliver a successful beginning of year.
  • Work with third party vendors to provide needed services two weeks prior to the beginning of the school year Monitor network performance, troubleshoot problems, and outages to maintain 99.5% uptime for the year
    • Leads design, execution, and support of network and server infrastructure for Headquarters and Campuses across all of IDEA with an ensured availability
    • Develops strategy for cost-effective scaling of infrastructure in alignment with IDEA's growth plan.
    • Minimizes outages through proactive design and redundancy
    • Ensuring all applications are monitored and steps are taken proactively for issue prevention rather than issue resolution
      • Continuously identifying problems in the existing systems and upgrade them with the new and more efficient ones Overseeing security of all network systems to ensure 0 preventable security incidents are created for the year
        • Designs specifications for establishing security in all networks and protecting any vulnerable system, server, or database
        • Oversees compliance on all network infrastructure
        • Ensures CIPA, COPPA, and FERPA guidelines and regulations are met district wide 85% Employee Retention
          • Develop trust and leverage influence of team to drive strong results. We look for Team and Family who embody the followingvaluesand characteristics:
            • Believes and is committed to our missionand being an agent of change: that all studentsare capable of gettingto and through college
            • Has demonstrated effectiveoutcomes and results, and wants to be held accountable for them
            • Has a propensity for action, willing to make mistakes by doing in order to learn and improvequickly
            • Works with urgency and purpose to drive student outcomes
            • Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
            • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
            • Works through silos and forges strong cross-departmental relationshipsin order toachieve outcomes
            • We believe in education asa professionand hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students.

              • Education:
                • Bachelor's degree required
                • Experience:
                  • Minimum 6+ years of experience in IT
                  • Minimum 2+ years of leadership or lead role in IT
                  • License or Certification
                    • Ability to obtain or have obtained a senior level certification (IE: CCIE)

                      Knowledge and Skills:
                      • Proficient knowledge in network topology, wireless networks, Switches, Routers, VPN, firewall technologies.
                      • Extensive knowledge and experience using operational security tools; anti-virus software, intrusion detection, intrusion prevention, vulnerability scanners, content filtering, cloud security, data center security.
                      • Proficient experience designing secure networks, systems, data centers, and application architectures.
                      • Proficient knowledge with basic protocols and tools
                      • Professional experience in an IT role supporting multiple platforms and applications
                      • Superior problem-solving and analytical skills
                      • Ability to work under varying degrees of pressure
                      • Ability to work flexible hours and support night or weekend work as needed
                      • Experience gathering both internal and client-facing documentation and diagrams

                        • Salaries for people entering this role typically fall between $73,955 and $90,225 , commensurate with relevant experience and qualifications. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.
                          IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956) 377-8000.

Keywords: IDEA Public Schools, Edinburg , Network and Voice Manager (21-22), Executive , Weslaco, Texas

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