Bilingual Receptionist - Centerwell Edinburg Clinic

Company: Humana
Location: Edinburg
Posted on: November 19, 2023

Job Description:

DescriptionThe Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.ResponsibilitiesAbout Us Humana's Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 270 centers serving over 250,000 patients. As a payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team-based care model supporting patients' physical, emotional, and social wellbeing. At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.
The Role Conviva is seeking a dedicated - -Medical Receptionist- who is interested in growing with the company and being a part of something great!
Receptionist Job Functions:

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit
• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization s location, hours of operation, phone numbers, and/or email address.
  BenefitsWe offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with matching, tuition reimbursement, paid vacation and sick time, paid holidays, work-life balance, growth, a positive culture and much more.Required Qualifications
  • Experience in a medical office
  • Six months to one year of multi phone line experience
  • Excellent Customer Service and phone etiquette
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • Must be able to work at the Conviva Care clinic located at: 3601 S Business Hwy 281 Edinburg, TX 78539
  • Bilingual (English/Spanish)
    Preferred Qualifications
    • Two years related experience preferred
    • Associate degree
    • Experience with ECW
    • Knowledge of Medical terminology
      Medical Receptionist Working hours:
      • Scheduled 40 hours per week
      • Monday to Friday 8AM-5PM
      • Schedule may change as per center needs
      • This role is considered patient facing and is part of Conviva s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TBScheduled Weekly Hours40

Keywords: Humana, Edinburg , Bilingual Receptionist - Centerwell Edinburg Clinic, Administration, Clerical , Edinburg, Texas